Shipping and Returns

How long does my order take to ship?

In-stock orders will ship in 5 days or less. Custom and pre-order sales may take longer. If you have not received a shipping notification within 5 days of placing your order, please reach out via the contact button or email simplypnwco@gmail.com

My order shipped but has not been delivered.

Please reach out via the contact button or email simplypnwco@gmail.com with any questions or concerns.

How much is shipping??

I currently charge a flat rate of $5 for shipping. Orders over $75 ship free.

What is your return policy? 

Unused products may be returned for a full refund. Buyer must cover any shipping costs. Used products may not be returned, but I strive for every customer to be happy with their purchase, so please reach out with any questions or concerns via the contact button, and I will do everything I can to help!